“Verily, with hardship there is ease” Qur’an [94:6]

To make a decision and to stick to it despite the risks attached to it

To see it break before your eyes, deteriorate, demilitarize

To feel the hurt consume your soul, take over your being, take its toll

To weep and scream, curl up and cry, beneath the truth could be a lie

To drop everything you were meant to do, reverse, break a tradition or two

Break it down, re-evaluate. Start from scratch, is it too late?

You stop. Pray and cry. Seek counsel. An imaan high.

Clarity. It all makes sense now. You didn’t expect it. You take a bow

Before your Lord, the Only, the One. To Him you walk, to you He’ll run.

You’re overwhelmed, consumed by love. You owe it all to the One above

He tried you, He tested you. He gave you more than you’d expect Him to

He stretched you, had faith…

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Richard Branson’s Top 10 Tips For Succeeding At business

Welcome to Barbrah Musamba Chama Mumba's Blog

I’m often asked how I got to where I am, and how the Virgin brand achieved all that it has. While there are no shortcuts to success, certain attitudes and actions can help. Here are my top 10 tips for doing business the Virgin way:


You will live a much better life if you pursue your passions. People who work on the things that they love usually enjoy life more than everyone else does simply because they are chasing their dreams.


If you aren’t making a difference in other people’s lives, you shouldn’t be in business — it’s that simple. Companies have a responsibility to make a difference in the world: They owe this to their community, their staff, their customers, everyone. The amazing part is that doing good is also good for business — what are you waiting for?


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Employee Appreciation?

Laura Dickey

The first Friday of March each year is when business owners around the USA take the time to appreciate their employees. Employee recognition is something that should go on all year long, but too many businesses and leaders don’t realize or aren’t willing to see how blessed they are by the people they have working with them. They operate from the belief that their employees should be grateful they even have a job, abundantly thankful that they get to work with such an important company and that giving 200% is a given. They use days like these to make it look like they actually care and throw a few bones their employees’ way to pacify them for a time.

Now, I do believe that employees should be grateful to have a job and should give at least 100% while they’re working. But all too many companies do a really good…

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Running Meetings

The Partners' Network

Meetings can either be super productive, great time-wasters or every gyration in between.  What they are is usually determined by the person organizing and running the meeting.

Here are some tips for more effective meetings:

  • Create and distribute a specific agenda in advance so those needing to prepare will have enough time
  • Be prepared (yourself)
  • Ask for “new business” or off-agenda proposals to be provided to you in writing early enough so it could be added to the agenda
  • Decide if you will lead the meeting or facilitate discussions
  • Have some punch list items to lead with if a discussion doesn’t get started
  • Stay on topic – stick to agenda
  • If someone is off target, politely stop them, pointing out that what they are suggesting or discussing is not on the agenda and you can discuss with them after the meeting to determine if it belongs on a future agenda
  • Decide…

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Balance Your “Get” and “Be” Goals

Jo Eady

Girl on beach

I am sure there are a million books out there on goal setting.  I have many sitting on my bookshelves. And I have discussions at least once a week with clients, friends or colleagues who share their frustrations about this very topic.  We are conditioned to believe that to be successful and happy in life we need to set goals and then go “get” them.  For example – get good marks at school, get nice friends, get into college, get a job, get our first car, get married get, get, get, etc etc.  And so, when clients come to see me who have achieved so much in their life in terms of self awareness, relationships, wealth and success, but still tell me there is something missing and they don’t know what it is.  Here is how the conversation usually goes…..

We talk about self esteem circles.  We talk about the importance of “Getting or Having” and “Being”. …

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Who needs Customers?


Every person who manages a business needs customers and perhaps they are in need of their own.
A business will only thrive if it has a strong base of customers, so we must learn not only to appeal to them at first glance, but to maintain their interests beyond this point.


An Insightful Experience

Quick N Direct set out in search for new businesses to work with, through advertisements in the local area. We already had in mind the kind of businesses we were to target and identified them by name in the region before we set out to research them. We needed to know more than just a name, we needed to know what exactly our potential customers stood for. We conducted our research on the organisations we had in mind. The first step was the simplest; a quick input of the business name in the search engine yielded an overview of the aims and objectives. Over the following days, our employees underwent a spot of fieldwork, each assigned to collate as much information through face to face meetings. The task was to simply enquire about what the intentions of the businesses were.

A week after we had advertised our own business to the ones we now gathered a greater insight on, our first potential customer gave us a call to show interest in our service. During this call we made it a point to acknowledge the business’s goals, by presenting them with the information we had learned. The customer was surprised to learn of this. The acknowledgement of this customer’s service resulted in a smooth conversation which led, eventually, to a successful and profitable deal.

Step ahead

The first step in exceeding your customer’s expectations is to know those expectations.-Roy H. Williams
The best way to know your customers is to keep one step ahead.
Then will you know what exactly your customer expectations and needs are.

Customer need

Every customer is unique in that they have different needs and expectations. Every customer will experience your product or service differently. How we may adjust our products and services to the likings of our customers is by being attentive to suggestions and feedback, gathering from these what your customer most frequently asks to see.

Your business may need to undergo constant reformation and to keep it healthy and blossoming your products or services must continue to deliver. Orient your business’s motto around customer needs. Engage yourself and your employees by discussing how your products or services may ease the life of your customers. Your customers may be willing to pay more if you are able to meet this objective.


“Failure comes only when we forget our ideals and objectives and principles.”-Jawaharlal Nehru

It is in the best interest of our business that we must endeavour to implement these basic, yet powerful principles. If the foundations of our business are strong, the outcome and reward too will be strong and plentiful.

The principles of customer needs
● The customer is entitled to a product/service which is reliable.
● The customer has a right to contact you with ease.
● The customer has to be treated with respect.
● It is essential to complete work on time.
● Honesty and transparency at all times.

“We all need customers, so let’s learn how to keep them.”
-Quick n Direct.

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